I then have to force a shut down by holding down my power button. Meaning, if the computer is on and working fine, I plug in the drive but it doesn't show up, so I then go to turn off or restart my computer from the start menu and it begins to shut down but never fully does, it tries for a while but then I get the Windows 10 blue screen frown face saying the computer froze. If I click on the device and the "properties" window appears if I click too many of the tabs the properties window freezes.Īlso, I have noticed that when I plug this in to any USB port on my desktop, my computer wont restart or power off, or power on. When I am in the device manager tab it says the latest driver has been installed for this device. Also, when I click on the "Safely Remove Hardware and Eject Media" tab at the lower right corner of my windows screen, the drive shows up but there is no grayed portion showing a letter or name associated with it. The drive shows up in the device manager drives tab, but not in disk management. When I plug into my desktop, the computer makes the "ding" sound when it is is plugged in, but the drive is no where to be found. Looking for any help as to why a drive is not showing up on my PC.īought a brand new 5TB Seagate external HDD.
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